Dialog Box


Emergency Relief

CatholicCare, as part of CatholicCare Victoria Tasmania (CCVT), is now providing Emergency Relief in a number of locations across Melbourne, Geelong and Gippsland.


What is Emergency Relief?

Emergency Relief provides financial or material aid to assist people experiencing financial hardship resulting from their current life situation or an unexpected crisis event. 

CatholicCare provides confidential, non-judgemental support to maintain the dignity of individuals and families. 

Who can access it? 

Emergency Relief can be accessed by anyone experiencing a financial crisis which has left them unable to pay for necessities such as food.

This support can also be provided to people who are at imminent risk of not being able to pay bills or purchase other necessities.

How can I access support?

To access Emergency Relief support, check the opening hours before making an appointment at the location closest to you. We recommend that clients call the site one day before the appointment is required.

To be able to assess your needs, we ask that you please bring along some form of identification to your appointment.


There is no charge to access this service.


Below you will find a list of current locations offering Emergency Relief in Greater Melbourne, Geelong and Gippsland. This list will be updated continually over the coming months as new sites become operational. For other locations in Ballarat, Bendigo and Tasmania, click here for contact information.

  • Epping
    Tuesday | 1:00pm - 4:00pm
    Thursday | 1:00pm - 4:00pm 
    713 High Street, Epping VIC 3076
    T: (03) 8468 1305
  • Footscray
    Wednesday | 10:00am - 4:00pm
    Thursday | 10:00am - 4:00pm
    Friday | 10:00am - 4:00pm
    3 Wingfield Street, Footscray VIC 3011
    T: 0436 127 882
  • Geelong
    Tuesday | 12:00pm - 4:00pm    
    Friday | 9:00am - 1:00pm
    7-9 Ryan Place, Geelong VIC 3220 
    T: 0428 898 645
  • Melbourne CBD
    Tuesday | 1:00pm - 4:00pm
    T: 0437 203 044 (call between 9-11am Tuesdays to book)
  • Melton
    Tuesday | 9:30am - 3:30pm
    Wednesday | 9:30am - 3:30pm
    232 High Street, Melton VIC 3337
    T: 0409 810 104 (call between 8:30-9:30am Tues/Wed to book)
  • Norlane
    Wednesday | 12:00pm - 4:00pm
    52 Gerbera Avenue, Norlane VIC 3214 
    T: 0428 898 645
  • Warragul
    Monday | 10:00am - 2:00pm
    Tuesday | 10:00am - 2:00pm
    19 Connor Street, Warragul VIC 3820
    T: (03) 5622 1188

Other CCVT locations 

To access Emergency Relief at other CCVT locations, please contact the relevant agency to find specific office locations, open times and contact details.

Ballarat - Centacare Ballarat

Bendigo - CatholicCare Sandhurst

Tasmania - CatholicCare Tasmania 

What other support is available?

We provide referrals to other more intensive supports such as financial counselling, help with mental health wellbeing, loss and grief, and alcohol and other drug support. 

Individuals who access Emergency Relief, and their families, may need these extra supports as a result of an unforeseen or life-changing event such as illness or family violence.

Take a look at the pages below for more information:


CatholicCare Victoria Tasmania has been funded by the Federal Department of Social Services to provide Emergency Relief services. 

Bushfire Recovery Appeal

Hope and healing for Gippsland families